Privacy Policy

Updated: 4th December 2024

 

1. Introduction

Welcome to Property Care Hub.

This Privacy Policy explains how Property Care Hub (referred to as "we," "us," or "our") collects, uses, discloses, and safeguards your personal data when you visit our website. We are dedicated to maintaining the privacy and security of your information and comply with the General Data Protection Regulation (GDPR).

 

2. Information We Collect

We collect various types of personal information as provided by you to enhance our services, including:

 

Personal Identification Information:

This includes your name, address, telephone number, email address, and any other details you voluntarily submit.

Tracking Information:

Data gathered through tracking technologies to analyse website traffic and user behaviour.

Geolocation Data: Information regarding your generalised location, which may be collected through geolocation technology, if enabled by you.

 

3. How We Use Your Information

We utilize your personal information for the following purposes:

 

To Provide Our Services:

Process transactions, respond to inquiries, and fulfil the services you request.

 

To Improve Our Website:

Analyse website traffic and usage to enhance site performance and user experience.

 

To Communicate:

Send updates, respond to inquiries, and provide information pertinent to our services.

 

4. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve your browsing experience. For more detailed information regarding the use of cookies, please click to see our Cookie Policy.

 

5. Third-Party Advertising

We do not display third-party advertisements on our website, nor do we share your personal information with advertisers or third-party advertising networks.

 

6. Data Protection and GDPR Compliance

We are committed to adhering to GDPR and protecting your personal data. We implement suitable technical and organizational measures to ensure the security of your information and its lawful, transparent processing.

 

7. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected or as required by law. Once the data is no longer needed, it will be securely deleted or anonymized.

 

8. Your Rights

Under the GDPR, you have the following rights regarding your personal data:

 

• Right to Access: Request a copy of the personal information we hold about you.

• Right to Rectification: Request correction of inaccurate or incomplete data.

• Right to Erasure: Request the deletion of your personal data under specific circumstances.

• Right to Restrict Processing: Request limitations on the processing of your personal data.

• Right to Data Portability: Request your data in a structured, commonly used format.

• Right to Object: Object to the processing of your data, including for direct marketing purposes or based on legitimate interests.

• To exercise any of these rights, please contact us using the details provided below.

 

9. Age Restriction

Our website is intended for use by individuals aged 18 or older. We do not knowingly collect personal information from individuals under the age of 18. If we discover that we have collected such information, we will take steps to delete it.

 

10. Security

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please note that no data transmission over the internet or electronic storage is entirely secure.

 

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal obligations. Any updates will be posted on this page with an updated effective date. We encourage you to review this policy regularly.

 

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data protection practices, please contact us at:

 

Email: contact@propertycarehub.com

 

Mail - Address: Unit A, 82 James Carter Road, Mildenhall Industrial Estate, Suffolk, IP28 7DE, England

We aim to respond to your request within 2 weeks. For a more detailed overview of your rights under the GDPR, please visit the Information Commissioner’s Office website.

 

Thank you for trusting Property Care Hub with your personal information. We are committed to serving you now and in the future.